Shipping Policy
Last Updated: March 9th, 2025
Thank you for shopping with Elegant Drip Stuideos. We take great care in ensuring that your artwork arrives safely and in a timely manner. Please review our shipping policy below.
Processing Time
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All orders are processed within 2-3 business days. Custom or made-to-order pieces may require additional time.
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
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Shipping rates are calculated at checkout based on your location and the size/weight of the artwork.
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Estimated delivery times within Canada: 5 to [Y] business days.
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International shipping times may vary depending on the destination and customs processing.
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Expedited shipping options are available at an additional cost.
Packaging & Handling
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All artwork is carefully packaged with protective materials to prevent damage during transit.
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Larger or fragile pieces may require custom crating, which could affect shipping costs and delivery time.
International Shipping
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We offer international shipping to select countries. Additional customs duties, taxes, or import fees may apply and are the responsibility of the buyer.
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We are not responsible for delays due to customs processing.
Damages & Lost Packages
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If your package arrives damaged, please contact us within [X] days of delivery with photos of the damage.
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Lost packages will be handled on a case-by-case basis. Please reach out to us if you have not received your order within the expected timeframe.
Returns & Exchanges
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Due to the nature of artwork, all sales are final. We do not accept returns or exchanges unless the item is damaged during shipping.
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If you receive a damaged item, please follow the instructions in the "Damages & Lost Packages" section.
Damages & Lost Packages Policy
Last Updated: May 2025
At Elegant Drip Studios, we take great care in packaging and shipping your artwork securely. However, we understand that issues may arise during transit. Please review our policy below for damaged and lost packages.Contact Us
If you have any questions regarding your order or our shipping policy, please contact us at [email protected].
Thank you for supporting Elegant Drip Studios!